Healthcare
IMPROVING PEOPLE’S LIVES
The healthcare industry requires a deep, structural shift to move beyond brick and mortar, toward anytime, anywhere care that’s continuous, integrated and extended over time.
Steering today’s $3.6-trillion healthcare economy in a bold new direction means rethinking business models and building new systems of engagement.
Invisible Brains can help. We’re collaborating with healthcare’s leaders to enable a new model of health and improve people’s lives. Count on us to help you convert data into actionable insights, achieve higher levels of automation and efficiency, innovate new products and services, modernize infrastructure … and deliver better outcomes at sustainable cost.
SERVICES
What We Do
Preventive Care, With a Dose of Artificial Intelligence
Our Approach
Invisible Brains modernized the company’s benefit plan rollouts using BenefitSERV, our Intelligent Product for platform-based benefits configuration and automated validation. We improved the customer experience with a three-pronged strategy: pharma experts who focus on the end user; accurate coding of benefits plans; and end-to-end automation of the validation process.
Using Data Science to Improve Patient Care and Satisfaction
Our Approach
We investigated data from 60,000 patients who visited the organization’s health centers over the course of six months. Our team evaluated key patient-care issues such as communication, responsiveness and pain management, and then compiled a holistic set of analytics correlating the patients’ clinical and social backgrounds along with their satisfaction feedback.
Higher Healthcare Plan Volumes, Lower Performance Guarantee Payouts
Our Approach
Invisible Brains modernized the company’s benefit plan rollouts using BenefitSERV, our Intelligent Product for platform-based benefits configuration and automated validation. We improved the customer experience with a three-pronged strategy: pharma experts who focus on the end user; accurate coding of benefits plans; and end-to-end automation of the validation process.
Automating the Appeals and Grievance Process
Our Approach
The new software allowed the plan to create business rules that combine CMS and Affordable Care Act regulatory requirements with internal business processes and establish new customized workflows. Instead of a spreadsheet, the health plan now has a central repository for all appeals, grievances and complaints with access to related member, provider, claims and authorization information.
Automation Saves the Hardest Work for the Pros
Our Approach
We also implemented our Healthcare Process Automation solution to process the low-to-medium complexity work that represents the bulk of claims received and tuned it to process many common edits.
Our Electronic Data Interchange team helped clean the data and fine-tune automation processes to load the files and reduce the amount of human intervention required.
Smooth Upgrade Process Drives Compliance and Improved Automation
Our Approach
Invisible Brains Systems Implementation (SI) provided KHS with the crucial support needed to upgrade all custom DLL processes to meet their objectives. KHS technical and business resources worked closely with the Invisible Brains SI team to develop a well-articulated strategy for the DLL components. The result was a highly successful upgrade that was completed on time and with no disruption to operations.
TESTIMONIALS
What People Are Saying
I am very happy with the work Invisible Brains have done on my website. From beginning to end the communication was so quick, professional and according to the schedule we agreed on. They made the design process so easy for me and I ended up with the website that I really love.
Elvira B.
Invisible Brains is a fantastic company to work with. They have completed several projects for us now with many hours. They are dedicated, work hard and work within time constraints. They have 100% customer service, very friend
Invisible Brains were helpful, friendly and worked hard on revisions, bugs and changes even after the project was complete. They helped realise additional functionality not considered during spec and still came in on budget. I would not hesitate in recommending Invisible Brains for any web development projects.
Ben S.
Web Design
I have been working with Invisible Brains for a little bit over a month now. The entire project has been a pleasure to work on because of his team response quickly, is reliable, and takes care of any requests immediately.
We're Here To Help!
Office
9120 Prince Fahad Ibn Ibrahim Al Saud- Al Malaz Dist. Riyadh, Saudi Arabia
Hours
Saturday - Thursday: 8am - 10pm
Friday: Closed
Call Us
+966555099462